The user experience in SAP is made overly complicated by:

Multiple Transactions: in order to fulfill their roles, users often
have to become familiar with multiple Transactions in SAP

Redundant Screen fields: due to the fact that SAP is so
customisable, most SAP Transactions have a large number of
fields, typically users only need to populate a handful of fields per
Transaction

Sure Transactions attempts to streamline the User’s experience with SAP by:

Central Repository: allows users to process all of their
Transactions from one place, rather than having to call multiple
SAP Transactions directly

Customised Screens: by introducing a dynamic forms editor,
users can customise screens to suit their needs which will remove
the clutter of unnecessary fields