SAP Sure offers Support Consulting which is ideal for:

Bug fixes

Minor enhancements/developments

Troubleshooting/debugging problems and providing detailed

analysis
Features offered by
Support Consulting include:
Flexibility: once you have requested a set number of hours, you

can apportion them as you wish
Transparency: we keep detailed records of how we spend our

time. This allows us to provide you with a detailed weekly report
Pricing: we offer different pricing plans depending on the length of

the support contract, as well as whether it will be on-site or remote